Emergencies 24/7 (615) 810-6415 ccaro@kingdom-doors.com
Two black insulated shop doors with a row of glass lites, closed on a gravel apron

Garage door repair

Garage door repair across Nashville and Middle Tennessee, by a father and son.

If it lifts, rolls, beeps or seals, we fix it, from a snapped spring to the gate opener at the end of the drive. Chad Caro has done this work since 1994; his son Clay has run the business since 2020.

Quickest is a call: (615) 810-6415

Tell us what the door is doing

We’ll call you back to talk it through.

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What do we repair?

Pretty much everything attached to a garage door, and a couple of things that aren’t. Here’s the repair work we do. The bigger jobs each have a page of their own.

  • Springs. A snapped torsion spring is the usual reason a door that worked yesterday won’t lift today. That’s garage door spring replacement.
  • Cables and hung-up doors. A cable off its drum leaves the door crooked and jammed in the track, which is a cable repair.
  • Bent and cracked sections. Usually a bumper was involved. We straighten and strut what we can, and replace the panels that are past it.
  • Openers. Force and sensor errors, circuit boards, units shorted out by a lightning strike, wireless remotes and keypads that quit. LiftMaster, Genie and the rest are covered on the garage door opener page.
  • Water and drafts. Worn bottom rubbers, thresholds, and the vinyl stop along the sides and top of the door.
  • Gate openers. Sliding gates and swinging gates both.

And if nothing has broken yet but the door has gotten loud or slow, a tune-up is the visit to book.

What happens when an opener fights a frozen door?

The opener usually loses, and it takes the door down with it. During the February 2021 ice storm, a friend of ours woke up to a garage door frozen to the slab. His opener kept pulling at a door that wasn’t going anywhere. By the time the ice let go he had a bent bottom panel and a burned-out motor: two repairs from one cold night.

The motor was the easy half. A bottom section sounds like a small part until you try to match the brand, the style and the color of a door that’s been hanging a long time, and on an old enough door the matching panel may not be made anymore.

So on an icy morning, if the door won’t budge, quit pressing the button. Give the sun, or a hair dryer, a chance at the bottom seal first.

Which houses see us more than once?

The ones with big dogs, apparently. Brandon in Spring Hill has had us out 4 times in 2 years, and he’s upfront about why:

We have had Kingdom Doors out to our house 4 times in the last 2 years (we have a very destructive dog) and they are always so nice and knowledgable.

Brandon, Spring Hill

Pets and kids are hard on the parts that sit low on a door. Bottom rubbers get chewed or torn, and the two safety sensors by the floor get bumped out of line, so the door reverses or won’t close at all. Those fixes are small. We’d rather you call than live with a door that only shuts while you hold the wall button down.

Repair or replace?

Repair, more often than people expect. A door with one bad section, a snapped spring and a tired opener can still have plenty of years left, and Chad and Clay will say so when that’s the case. When it isn’t, because the sections have rusted through or the door can’t be matched, we’ll talk about replacing the door instead.

Who shows up?

Usually Clay or Chad. Chad came to Middle Tennessee in 1999 as a lead commercial installer and service manager for local door companies, and he started Kingdom Doors in Franklin in 2008. Clay helped his father on jobs as a kid and took over the day-to-day in 2020.

We work out of Arno Road in College Grove, in the heart of Williamson County, and we’re open 24/7 for emergencies. The number is (615) 810-6415.

Answers

Garage door repair: questions people ask

How much does garage door repair cost?

It depends on the part and the door. A spring is priced by the door’s weight and size, a panel by whether the maker still sells a match, and an opener repair by whether it needs a board or a whole new unit. Clay or Chad will quote it over the phone or once they’ve seen the door.

Can a damaged garage door be repaired instead of replaced?

Usually, yes. Bent sections can often be straightened and reinforced with a steel strut, and springs, cables, rollers and openers are all replaced on their own. A door needs replacing when several sections are ruined or a damaged one can’t be matched anymore, and we’ll tell you which case yours is.

Does homeowners insurance cover garage door repair?

Sometimes. Typical policies cover wind, flying debris and lightning damage to an opener, while flood coverage is rare in Tennessee and floods seldom hurt the door itself. We’ll write a free estimate comparing repair and replacement for your adjuster. Payment is due at the time of service, and the insurer reimburses you.

What should I do if my garage door is frozen to the ground?

Stop running the opener. A motor pulling against a door iced to the slab can bend the bottom section and burn itself out, which is exactly what one did in the February 2021 ice storm. Let the bottom seal thaw, free it gently without tearing the rubber, then try the door again.

Why is water getting in under my garage door?

Usually the bottom rubber has worn, torn or flattened, or the slab has settled so the seal no longer meets it. A new bottom rubber fixes most of it. A threshold strip on the floor closes a bigger gap, and the vinyl stop along the sides and top of the door handles drafts.

Do you repair driveway gate openers?

Yes. We repair openers on sliding gates and swinging gates as well as on garage doors. When you call, tell us the brand and what the gate is doing, or not doing, so whoever comes out brings the right parts and can sort out whether it’s the opener, the power or the gate itself.

Can I get garage door repair at night or on a weekend?

For emergencies, yes. We’re available 24/7 when a door is stuck open overnight, a car is shut inside, or a spring or cable has just let go. Anything that can wait, like a new keypad or a tune-up, is easier to set up as a regular daytime visit.

Tell us what the door is doing

A snapped spring, a door off its track, or a new door for a house you’re building. Call (615) 810-6415, or send the details and we’ll call you back.

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